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Cookie Policy

Effective Date: September 11, 2026

Overview

This policy explains the cookies and browser storage Collabnb ("we," "our," or "us") uses across our marketing site (collabnb.com) and app (collabnb.com/app), and why. It should be read together with our Privacy Policy.

What We Use

We keep this deliberately short: Collabnb is a first-party analytics setup only. There are no third-party advertising cookies, no ad-network pixels, and we do not sell or share your data with data brokers or advertisers.

Name Type Purpose Duration
cnb_sid First-party cookie Recognizes your browser across the marketing site and app so we can measure how visitors move through the funnel (page views, clicks, scroll, exits). 1 year
cnb_ftouch First-party cookie Remembers the campaign, link, or referrer that first brought you to the site, so we know which channels work. 1 year
cnb_cookie_ack Local storage Remembers that you've seen and dismissed the cookie notice, so we don't show it again on that device. Until you clear site data
Clerk session cookies Third-party, strictly necessary Set by our authentication provider, Clerk, to keep you signed in. Required for login — the app cannot function without them. Session / per Clerk's settings
Vercel Web Analytics Cookieless Aggregate, anonymized page-performance and traffic metrics. Does not set cookies or track individuals. N/A

Your Choices

We show a one-time notice on your first visit describing this use; dismissing it (or continuing to browse) acknowledges the notice. We don't currently offer a granular cookie-preference center — you can, at any time:

  • Block or delete cookies in your browser settings. The site and app remain usable without cnb_sid/cnb_ftouch — you'll just be treated as a new visitor each time.
  • Clear your browser's local storage to reset the notice.
  • Contact us to ask what data we hold about your sessions or to request deletion — see Privacy Policy.

Signing in requires Clerk's authentication cookies; you cannot opt out of those and remain logged in.

International Visitors

Collabnb is operated for a primarily U.S. audience and this policy is written to U.S. standards. If you're visiting from outside the U.S. and have questions about your local rights, contact us at hellocollabnb@gmail.com.

Changes & Contact

We may update this Cookie Policy as our tooling changes. Continued use of the site indicates acceptance of any updates.

Contact: hellocollabnb@gmail.com

Collabnb

A creator-first hospitality marketing platform for boutique properties and professional creators.

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About Collabnb — a creator-first hospitality marketing platform. © 2026 Collabnb. All rights reserved.

Privacy Policy

Privacy Policy

Effective Date: July 15, 2026

Introduction

Collabnb ("we," "our," or "us") connects content creators with hospitality hosts for collaboration opportunities. We are committed to protecting your personal data and being transparent about how it is collected and used.

By using Collabnb, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please discontinue use of the platform.

Information We Collect

We collect personal information such as your name, email, profile details, social media handles, and property or listing information depending on your role. We also collect content you upload, collaboration details, and messages exchanged on the platform.

We automatically collect usage data including device information, IP address, and interactions with the platform to improve performance and user experience.

How We Use Information

Your information is used to operate and improve Collabnb, including enabling collaborations, displaying profiles and listings, processing payments, and facilitating communication between users.

We may also use your data to send updates, ensure platform security, prevent fraud, and enhance the overall user experience.

Sharing of Information

Your information is shared with other users as necessary to enable collaborations, including displaying profiles, listings, and communication between relevant parties.

We may also share data with trusted third-party service providers or when required by law. We do not sell your personal data.

Payments

Payments for listing fees or collaborations are processed through third-party providers. Collabnb does not store full payment details.

By using the platform, you agree to applicable fees and payment structures as outlined within the app.

Data Retention & Rights

We retain your data only as long as necessary to provide services, comply with legal obligations, and maintain records. You may request account deletion at any time.

Depending on your location, you may have rights to access, update, or delete your data. Contact us at hellocollabnb@gmail.com.

Security & International Use

We implement reasonable safeguards to protect your data, but no system is completely secure. Use of the platform is at your own risk.

As a global platform, your data may be transferred and processed internationally. By using Collabnb, you consent to this.

Platform Administration

Collabnb is operated by a platform administrator who has access to certain account and activity data in order to maintain a safe, functioning marketplace. Specifically, the administrator may:

  • View user profiles, account status, and verification details
  • Review and manage collaboration records between creators and hosts
  • View, feature, or remove platform listings
  • Moderate user-submitted suggestions and feedback
  • Access platform-wide analytics (aggregate usage, sign-up data)
  • Send broadcast messages or platform-wide announcements
  • Review audit logs of key platform actions for security purposes

This access is used solely for operating and improving the platform — not for commercial resale of your data. Admin activity is logged and subject to the same data protection standards outlined in this policy.

Updates & Contact

We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of any changes.

Contact: hellocollabnb@gmail.com

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Terms of Service

Terms of Service

Effective Date: July 15, 2026

Acceptance of Terms

By accessing or using Collabnb, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

These Terms apply to all users, including creators and hosts, and govern your use of all Collabnb services.

Platform Overview

Collabnb connects content creators with hospitality hosts seeking promotional content. We provide tools for discovery, communication, and collaboration management.

Collabnb is not a direct party to agreements between users and does not guarantee outcomes or results.

User Accounts

Users must be at least 18 years old and provide accurate information. You are responsible for maintaining account security and all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the platform.

User Responsibilities

Creators agree to provide accurate profiles and deliver agreed content professionally. Hosts agree to provide accurate listings and honor agreed compensation or stay terms.

Both parties are responsible for clear communication, fulfilling agreements, and maintaining professional conduct.

Collaborations & Agreements

All collaborations are agreements between creators and hosts. Collabnb may provide tools to structure these agreements but is not responsible for enforcing them.

Users are solely responsible for fulfilling deliverables, timelines, and compensation terms.

Payments & Fees

Collabnb may charge listing fees, commissions, or service fees as outlined on the platform. By using the service, you agree to these fees. See our Refund Policy for how fees and payments are handled.

Payments are handled through third-party providers, and Collabnb is not responsible for processing errors.

Creator Yearly Plan Guarantee

Creator Plus subscribers on the yearly plan may request a refund of their subscription fee if they do not secure at least one confirmed collaboration during their subscription term, subject to all of the following:

(a) You must show reasonable outreach — sending pitch or application messages to hosts through the platform;
(b) Refund requests may only be made after your subscription term has fully ended, not part-way through;
(c) Only collaborations confirmed through Collabnb's contract system count. If a conversation was moved off-platform and the outcome was never brought back to be confirmed here, we cannot verify what happened and no refund will be granted;
(d) Cancelling or downgrading your subscription before the term ends forfeits this guarantee;
(e) You must contact us at hellocollabnb@gmail.com within 14 days of your subscription term ending — requests made after this window will not be considered.

This guarantee applies only to the yearly Creator Plus subscription. It does not apply to the monthly plan, one-time lifetime access purchases, or host fees.

Content & Usage Rights

Creators retain ownership of their content but grant hosts usage rights as defined in each collaboration agreement.

By posting content on Collabnb, you grant us a limited license to display and promote content within the platform.

Prohibited Conduct

Users may not engage in fraudulent behavior, harassment, spam, or attempts to bypass platform systems or fees.

Violations may result in suspension or permanent removal from the platform.

Disputes & Liability

Collabnb is not responsible for disputes between users but may offer limited support at its discretion.

We are not liable for damages, losses, or unmet expectations resulting from platform use.

Termination

We may suspend or terminate access at any time if users violate these Terms or harm the platform.

Users may stop using the platform and delete their account at any time.

Changes & Governing Law

We may update these Terms periodically. Continued use indicates acceptance of any updates.

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. Any disputes arising from these Terms will be resolved in the state or federal courts located in Wyoming.

Contact

For questions, contact: hellocollabnb@gmail.com

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